Monday, 3 October 2011

Enterprise lecture 2 - Ideas and Opportunities

How to create/ spot opportunities


High failure rate in start-ups can be avoided by doing lots of research before you get money, before you get people, develop products.
It is better that you evaluate the ideas before you launch yourself rather than to waste time and money discovering you have made a mistake some way down the line.


What is an idea:
Occurs any time
To anybody
Randomly
Seldom materialise




What is an opportunity:


Environmental factors merge
The right conditions
The right place, the right time


An idea is not the same as an opportunity


How feasible
Plan
Why is it great?
Ideas need to be right time at right place We explored the many inventions and ideas of Leonardo De Vinci but they had no commercial application.


So, how do you find out find the environment is receptive to your idea or not? Here is a test list you can use to find out if your target audience may be receptive to your idea or not.


You can apply these questions to your own project work. For instance, if you are creating a site specific installation piece, you might consider what environmental factors you should accommodate in order to get an appropriate response from your audience.
•What site specific political issues should you be aware of?
•What are the local economic conditions you want to respond to or reveal?
•What cultural aspects of society in that place are you picking up on?
•What are the economic factors that will make this project possible?
•If you cannot answer these questions then you are not aware enough.


Example Concord worked when launched in 1969 as people across the Atlantic from each other did not have the communication networks available today. Business people could travel between Europe and New York in 3 hours rather than 7 hours.


Technology progressed and the first fibre-optic cable was laid across the Atlantic in 1988 which increased call capacity by 1000%. Jumbo jets increased capacity for transatlantic flight which increase trade and reduced travel costs. All of these things were successful because of political and social conditions.


Political and Social conditions that create the right conditions for new products and services to succeed. New technologies such as supersonic engines, wide bodied aircraft and fibre-optic cables. There is a fourth factor which affects the ability for products and services to succeed and this is Economic conditions.


Economies were growing. More people were making more trade between more countries and their need to travel more often was making travel cheaper. That’s what we call economies of scale.


These examples have flourished in the wealthy, stable economic conditions of western economies. But, how would you respond if you were creating products and services in a developing economy where there is very little financial support from government and little spare cash for people to help themselves?
Being able to pick up on these signals in a marketing environment are key qualities of Entrepreneurship. The common tool is a PEST analysis.
Look at current : -


1.Political Changes ( from local issues to national and international issues)
2.Economic changes (unemployment, Big new employment opportunities create new wealth, Currency exchange rates)
3.Social Changes ( trends, behaviour patterns, TV reflects popular trends)
4.Technology changes ( what has just changed, what are the latest opportunities on eth internet or on mobile applications)
5.Forget last year’s trends and last decade’s technology – Everyone else has already been there.




P Politics - Local, national, international
E Economics - Trade laws, tax breaks
S Social - Are you aware of what just happens to you?
T Technology - Publications, Wired, The Guardian, Economics







To spot an opportunity read a broadsheet at least once a week as some media can be condensed and biased.


PEST analysis plus Environmental = PESTLE




What kind of creative are you?




< Evolutionary ------------------ Revolutionary >
< Manager ------------------ Opportunist >
< Cautious ------------------ Risk taker >


A Creative Entrepreneur


You may ask what an entrepreneur is. You may think that entrepreneurial behaviour or attitudes do not apply to your practice. Let’s have a look at some comparisons to help define it rather than take in isolation.


It may be better to define the difference between Entrepreneurial and other activities rather than to define Entrepreneurship itself


Where would you place yourself on each of these sliding scales. Where you place yourself will help you to understand what kind of creative you are, how you innovate and what kind of entrepreneur you will be.
The revolutionary will plough through everything and everyone to make change
The evolutionary is someone who adapts current situations, products and designs to gradually make changes that will carry people along with you.
The manager looks after existing situations and makes them more effective and efficient.
The Opportunist will seek new opportunities and hopes someone else will help them make it work
A cautious creative will give the market what it wants
The risk taker will give the market something it didn’t realise it needed yet!








There are roughly three types of entrepreneur.
1.The owner worker - Ltd by capacity
1.Pros. – you practice your own art in a solitary manner and are totally in control of every aspect of your work
2.Cons:- It is easy to fall into the ‘creative labourer’ trap. Your income will be limited by time, health and interruptions.
2. Owner manager
1.Pros:- your role is more diverse and you meet more people. You can develop talent in others and they enable you to generate more income. It is easier to control quality at arms length.
2.You have less time to do your own creative work. You have to think for others. You become a manger of people.
3.Owner Entrepreneur
1.You direct the creative work of others and orchestrate a number of different income streams so if one income stream fails, there are still others to keep you afloat. You can take more holidays and relax doing your own creative work.
2.Sometimes the opportunities you identify do not bring any income. Sometimes risks lead to disasters.
Example Damian Hurst - An orchestrator




Example Antony Gormley - Halifax Foundry makes his designs, Concept creators and Project coordinators


Where do opportunities come from?


Trends
•Technical developments
•Political change
•Economic boom and slump
•Human need
•Problems
•Research


Examples
Sony Walkman
was developed as an experiment in which some new technologies were put together to with existing technologies to create a brand new product. This is known as Technology PUSH. The market had no idea it needed this fun product but it was hugely popular and made a massive impact on social behaviour


Nike After the University of Oregon resurfaced the track at Hayward Field, Bowerman began experimenting with different potential outsoles that would grip the new urethane track more effectively. His efforts were rewarded one Sunday morning when he poured liquid urethane into his wife's waffle iron. Bowerman developed and refined the so-called 'waffle' sole which would evolve into the now-iconic Waffle Trainer in 1974.
This is also a Technology PUSH
Innocent Smoothie In fact, being accountable to our customers is something that is in our blood. In the summer of 1998 when we had developed our first smoothie recipes but were still nervous about giving up our proper jobs, we bought £500 worth of fruit, turned it into smoothies and sold them from a stall at a little music festival in London. We put up a big sign saying 'Do you think we should give up our jobs to make these smoothies?' and put out a bin saying 'YES' and a bin saying 'NO' and asked people to put the empty bottle in the right bin. At the end of the weekend the 'YES' bin was full so we went in the next day and resigned.


This is a Market PULL


Post it®It is a tale of two scientists/inventors, one who created glue that didn’t stick very well and the other had trouble with a bookmark that didn’t quite do its job.


Together with a band of determined scientists and marketers they created a product that redefined informal communication — the Post-it Note.


Once more, this is a Technology PUSH.


Technology PUSH means that new products that have emerged through the development of new technology are presented to the market without necessarily knowing how successful they may be
Market PULL means that products are developed in respnse to market demand for change


Where does the creative fit in?




•Project management
•Know how to find the right people
•Know where to source stuff
•Can work with a team
•Gets along with all kinds of people
•Optimistic
•Communicates well


We are great at these things AND we have been taught how to generate ideas and solutions to problems. The clever thing to do is to spot an opportunity where you can do it.


Project Manager skills










What is required by whom and by when
Gain client trust and convince people to invest in your innovations
Lateral thinking, holistic thinking and 3-D visualisations
PEST analysis
Know your suppliers, develop relationships and make them your frineds
Create a system that works for you and that helps you to communicate ideas to others
Be connected, network and know who can help you achieve high quality solutions
Define the quality of work required. Never entrust this decision to others because your reputation is on the line.


Opportunities can simply arise from these aptitudes because you, or others, recognise that you can put things together in a better, more effective, more imaginative and more convincing manner to achieve higher quality results. This is the most common opportunity that is developed. Some people think that entrepreneurs are heroes with massive personalities but actually, they tend to be quiet, hard working people who are sometimes a bit dull. Richard Branson, James Dyson and Sir John Hegarty are perfect examples of this.




So you think you have spotted an opportunity?


Skills
- Technical
- processes


Aptitudes
- Teamworking
- Entrepreneurs do not do it alone


Predisposition
- Risk / caution
- Evolution / revolution
- Manager / opportunist


How do you know if this is a good opportunity or not?


Look at your competitors
How many are there?
How well are they doing
What do they do well?
What could you improve upon?


Will anyone buy it?


This is not down to a matter of chance.
How many customers are there – are there enough.
How many competitors are there.
This known as Supply and Demand.


Where are you customers and who are your competitors.
Can you choose a location that would give you a competitive edge in relation to a target market.


Is anybody else doing this thing differently from you and if so, is their way better or worse than yours?


Assessing competitors


Apply these models to your competitors:
SWOT anaylsis - Strengths, Weaknesses, Opportunities, Threats
The 4 P's -Product, Price, Promotion, Place .
PEST




Assess the quality of the opportunity


For me
For the customer
For the planet
For other stakeholders


How will it affect your personal life, where you live, your family and your work / life balance?


How will you affect the customers’ quality of life or businesses


What beneficial effect can you have on your local, national and global environments?


Who else is affected by your business? For example, if we look at Leeds City Art Galery, who can you say is affected by its activities? These people are all stakeholders.


Stakeholders can be organised in these three brackets.


The internal environment in a business / practice
This may just be you. Or may be 10 people who work together
Your skills
Your resources
Your lifestyle




The Micro environment
- These are the stakeholders who are just on the periphery of your ‘world’
- They are affected by your success or failure


Your network of friends and associates
You competitors
Your supplies
Your local community
Stakeholders




The Macro environment
- These are stakeholders or factors which are beyond your control
- They are not directly affected by your success or failure but by the cumulative effect of many successes and faillures
- You may be significantly affected by these factors beyond your control


World market conditions – currency – populations - cultures
Economics – exchange rates – wealth - debt
Technology – supporting – emerging – alternative
Social Trends – trends – Behaviours – demographics - needs
Politics – legislation – tax – war - population
The Environment – pollution – conservation - sustainability


Conclusion


Understanding this principle and being able to research and evaluate some of the aspect we have looked will mean you are already in a better place than 80% of people who start a business based on an idea and end up failing.


By using these models of marketing basics we can avoid basic business errors.

Why am I here - What do I want to learn?

I chose to study on this programme:

  1. As a mature student it felt the best platform to pursue a creative career.
  2. The structured programme and intense learning appealed to me more than a course nearer to home which was less hours.
  3. Fred's obvious enthusiasm and commitment came across on the Open days
  4. I liked the idea of attending a Specialist Art College and the courses links with the Industry and D&AD
  5. The location; although the commute can be a pain it is achievable.
Five things I want to learn on this programme:

  1. Packaging nets and design
  2. A deeper understanding of typefaces and layouts
  3. Practical printing and colour management skills such as preparing files for Print in the correct format
  4. Understand and designing for Branding and Identity
  5. Website set up and design 
Five skills which are strengths:
  1. Enjoy researching to the nth degree and beyond to inform and develop ideas and concepts.
  2. Project management skills such as achieving deadlines
  3. Hard work and tenacity
  4. As a mature student I have broader understanding of the world generally and more life experiences to bring to briefs
  5. Analytical, confident with the use of spreadsheets and handling data.
Five things I would like to improve:
  1. Confidence and speed in hand drawing ideas
  2. Designing Layouts particularly more confidence with thumbnails
  3. My attention to detail particularly in being able to spot strengths and weaknesses in other designer's work 
  4. Refocus and apply myself to the course after the summer break 
  5. Increase and improve skills in Adobe software particularly Illustrator and Indesign.
Five ways I will evaluate my progress
  1. Re-visit the level of work I was achieving last year and ensure this year's is stronger
  2. Evaluating my peers progress in line with my own
  3. Asking for feedback from Professionals outside the course
  4. Revisit this task in January and April
  5. Be honest with myself and also with tutors when considering my progress
Five questions I want to find the answer to?
  1. Which Agencies Between Manchester and Leeds are open to Mature students
  2. How to value my time?
  3. What subject will I be able to write 8000 words about?
  4. What it means to be a Freelance Graphic Designer and how do you get work?
  5. Is it possible to get special print finishes on a small run?And how much it costs?



  

Thursday, 29 September 2011

Enterprise - How to get yourself out there

Support organisations


www.designcouncil.org 



As one of the world’s leading design institutions, we are a centre of new thinking and insight into new ways to do business.

We actively show how design can help build a stronger economy and improve everyday life through practical demonstrations and by supporting private industry and the public sector. In turn we invest in the future of UK design.
For over 60 years the Design Council has promoted design for the public good. We are a government agency with a Royal Charter, funded by the Department of Business Innovation and Skills.
Each year they carry out research into the design industry to see what is going on  and gather data about different occupations, income levels, where the work comes from and to develop new thinking on approaches to design at every level



Data gathered by the Design Council has revealed some interesting trends.
1.87% of design businesses employ less than 10 people
2.16% of design companies are in the North of England
3.Only 23 % of design companies are in London
4.57% of design companies say they collaborate with other companies or practitioners on client briefs
5.28% of designers are free-lance.

The design Council also tries to predict what will be the shape of the Creative Industries in the future to help us prepare for a fast changing world.
As we speak, Sir John Hegarty is helping both India and China to re brand themselves and it is predicted that China will be the world’s biggest economy as soon as 2050.  How would you cope with that? Will you make a point of employing or collaborating with Chinese Designers to keep ahead of the game?

Funding to the Arts has reduced by 26%

www.artcouncil.org

   Arts Council England works to get great art to everyone by championing, developing and investing in artistic experiences that enrich people’s lives.
   As the national development agency for the arts, we support a range of artistic activities from theatre to music, literature to dance, photography to digital art, carnival to crafts.
  Great art inspires us, brings us together and teaches us about ourselves and the world around us. In short, it makes life better.
  Between 2008 and 2011 we'll invest in excess of £1.6 billion of public money from the government and the National Lottery to create these experiences for as many people as possible across the country.
   They also gather data, but this time it is on the work of artists to find out what kind of work they are asked to do, how much money they make and how they feel about the future.
   This report is actually about ‘Creative Yorkshire’ and investigates the life and work of artists in the region.

What is marketing?

The management process responsible for identifying, anticipating and satisfying customer requirements profitably.

Marketing roles:

  • Identify customer needs
  • What is your customer prepared to pay? What are your competitors charging?
  • Focus in on certain markets - tell them 
  • Where to locate, how to distribute services, who to target
  • Give them more than they expect
  • How well am I doing against target/competitors?
Branding is not just about their product but is also about their values.

Branding is the means by which we enable customers to recognise the quality, value, consistency and reliability of the work we do.  Branding is not just about logos but about the way you behave, your personality and your personal values.  
 
Online strategy-  Communicate

                Feedback


                  Real time information


This was underlined by a video from Richard reed of Innocent foods who values constant online realtime feedback from his customers. 


Jeff Bozos of Amazon became successful through listening to feedback then improving his website accordingly


Amazon value proposition


•To offer quality products and services using the best technology available and at a reasonable price.
•Customer satisfaction and operational frugality.
•To help people to discover exactly what they're looking for saves them time and improves their lives. 


  Developing a value proposition
  This diagram offers a range of issues that you should consider when putting together your own value proposition.
  Technology – what kind of technologies do your use and how bare you able to use them to do things differently? Most people might say that they can use PhotoShop but they don’t demonstrate how they use it to make a difference.  How will anyone know how well or badly you use it unless you give an example of how your expertise could transform their business in previously unthought about ways?
  Methodology – what methods do you use to  plan your work and to communicate with people? When your tutor asks how well a project is going, are you able to say how you are doing against targets you set for yourself? If you could you would be able to say that you are ahead of or behind your own schedules and that would result in a more meaningful conversation with others.
  Products - can be described in terms of features and benefits. Let’s look at an Innocent Smoothie for instance…………….. What are the features of this product?   What are the benefits?  Describing the features of a product is a mechanical and analytical process but describing the benefits is far more complex. When describing benefits, you must always define what type of person is benefiting e.g. a busy mum, an athlete, a chef, an office worker, the retailer who sells them, the transport company who delivers them to supermarkets and so on. You must identify the user in order to understand all the benefits of such a product.
  Solutions – how do you work towards solutions? Are you innovative or adaptive, radical or evolutionary, big picture or small detail, anarchist or conformist, witty or ingenious?
  Alliances – what other people do you or can you work with. Who do you know? Give some examples of how you collaborated with others or outsourced some parts of your project work in order to reach a better outcome.
  People – this refers to the people in the business and the skills, experience and expertise's they have
  Services – here is an opportunity to make a real difference. A furniture maker may offer to re-polish a table top after one year as a ’free’ service. A dress maker may also offer a professional cleaning service for silk garments. A graphic designer may offer free advertising to all their customers on their company website.  These additional services help you to differentiate your company or your practice from all the others.
  Have a go at writing your own Value statement and get some feedback form your classmates and friends so you can get a clearer picture of who you are and what kind of creative you are.

Tips for your value proposition
Keep it short – often when you go to business web sites they ramble on and on about being cutting edge, full service solutions, conceptually adroit, instinctively creative, web solutions, seamless service etc. Not only does this mean nothing to the average business customer but it is too long.  It breaks the rules about customers’ language and it tells us nothing specific.

Be specific: Saying that you area full service agency means nothing to people outside your world.  If you design web sites, logos and leaflets; say so. But don’t forget to say ‘how ‘ you do it – cheerfully, quickly, thoughtfully or radically.  If you save companies time; if you can give them a new image – just say so.
Use your customers’ language. Ask your customers and your supplier what they think about you. You will be surprised to hear what they think you do well or what they think the personality of your company is. 
Do you pass the ‘gut feeling’ test?  When someone looks at your website will they lean forward in their seats and say ‘Yes; that’s the person – that’s the team I want to work with ‘ ?  Don’t internalise everything – none of us know everything about ourselves so get the opinions of those you trust.

Another simpler approach to a value proposition

First of all, describe what skills, values and ambitions you have(internal) and then describe what customer needs you are interested in addressing
Secondly, detail you past experience including any awards, exhibitions or testimonials.
Thirdly, outline your key ambitions or future directions you will take in your work.
This is a good approach to take for Personal statements as well.

Value statements need reviewing every few months.


Use your value statement to be prepared at Networking events - Use Exhibitions, Art Markets, Galleries and Trade Shows to open networking opportunities. 




At networking events everyone gathers to find out what everyone else is doing and whether their might be some opportunities to collaborate or get funding or even to find work or employees. If you want to get the most out of these events, it is a good idea to have practised your ‘Value Proposition’ so you can tell people about yourself as quickly and concisely as possible. It can be a bit like speed dating at times!


Have a 'real' network of friends you can use and only take opportunities, especially if they are working for free, if it will benefit your CV.

Understand what you are worth and always negotiate for your best price and close the deal - Don't be a busy fool.

Two types of customers:
  •    Consumers (End user)
  •    Business to Business (B2B)



The basic principle of Marketing is known as the Marketing Mix.  IT is commonly known as the 4 P's ( pronounced ‘Peas’).


Product
This refers to the work you do whether it is providing a service such as Graphic Design , Photography , Fashion Design or Interior Design or a product such as a piece of furniture, making a couture garment for a client, producing an animated film or creating a sculpture or some other crafted artifact.
You must find a way to describe all of the features and benefits of your product in ways that communicate the value of it to potential customers.  You may also ascribe to your product some values of your own that add credibility or a level of emotional connection to the product or to the provider / maker.
A product barely exists unless its value or features are described in some way or another.
Price
It is possible to render a product unsalable by attributing the wrong price to it.  If you make it too expensive or not expensive enough, you will deter customers. You have to be aware of market values by seeing what people pay for similar products or services. The price may have a lot to do with how much it costs to make or supply the product. On the other hand, it may have little to do with the cost or manufacture or supply and more to do with perceived value. 
The perfect example of this would be a painting. The canvas or board plus the paint to cover it would could to a matter of a few pounds. The true value of the painting is entirely in the eye of the customer who has some kind of emotional reaction in its presence or who admires the skillful execution of the subject. In this case, the value of that bit of canvas and paint can achieve prices from hundreds to millions.
Under-pricing your work is a serious offence; not just because you are undervaluing your own abilities and years of education and practice but because you are affecting the public perception of the work of other practitioners. It is unethical to undercut professional practitioners and it damages the integrity of your own discipline.
Place
This is about much more than the place where you sell your work in order to reach your target customer; it is about the atmosphere or selling environment , distribution networks and also the services that are attached to your product at the point of sale. 
The point of sale; this need to be in the most convenient place for your target customers whether that is the Internet, a high street store, through a sales agent at a trade fair in a major European City,  face to face in their business premises or on a market stall.
The selling environment is carefully constructed by successful businesses. Look at the difference between the selling environments in Marks and Spencer and that of All Saints.  Consider also the difference in point of delivery between your dental practice and your hairdresser’s premises and the difference between the atmosphere of the artist’s studio and that of the retail art gallery.
Promotion
This is not just about the methods you may use to promote yourself, your work or your product to your target market but the effectiveness of those methods. More of that in later lectures.

A summary of PT Barnham's success from Modelling the Masters:
'Without promotion something terrible happens....nothing'

1. Sell something unique - Point of differentiation.  Promote this.

2. promote, Promote, Promote - Be unique with promotion

3. Showcase yourself - tell your story, let people know who you are

4. Look at people you admire and look at why they stand out.














                

Sunday, 19 June 2011

PPD presentation



This is the Presentation I prepared in After Effects.  The original had lots of appropriate music however when I Rastererterrized the file, apart from the first WAV file, the music failed.  After reviewing some Adobe forums I found there are some known problems when mixing different files in After effects.  I tried several different fixes however nothing worked.  I had ran out of time so this meant I was going to do far more talking than I had originally planned!

The presentation did actually work music free and I was pleased with how I managed my nerves in the end.